Delivery confirmation is not the same as insurance. Learn about your insurance options here. You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in. ShipStation Community. Solutions Blog Discussions Groups Ideas. Help Sign In. One of the most common cases is of packages being in fact delivered to the local depot of the courier company.
When the couriers cannot find someone at the delivery address, they usually store the parcel in their local depot. And the parcel is marked delivered. What is the best way to know that the parcel was delivered to its intended recipient? Different from the parcel delivery confirmation , the signature confirmation is a confirmation option that requires the signature of the intended recipient.
However, take into account that most of the time, the signature confirmation is an additional service for which you have to pay extra. Many courier companies in Europe have already implemented a system of sending notifications to their customers whenever a parcel is ready to be delivered. This helps to ensure that the consignee will be at the address when the courier will try to deliver them. It is also meant to reduce the complaints customers have about receiving a notification with a parcel delivery confirmation, when in fact, the package is nowhere to be found.
In conclusion, while the parcel delivery confirmation is a good way to get an update on the delivery of a parcel, it is not a bulletproof solution. If you are working with clients or business partners and want to make sure that there will be no mash-ups and the parcel reaches the intended sender, you should rather opt for a signature confirmation whenever the service is available with the selected carrier. Skip to content. September 10, September 10, Gabriela Buzoianu. The courier driver hands you over the delivery confirmation Things are pretty clear here.
This package delivery confirmation is useful in many situations: If you ship the package to someone else or to your customers and want to make sure it has been delivered to the destination. It will serve you in case you need to open a claim procedure with the courier company.
What if you receive an email confirming that your package made it to its destination on time, but the parcel is nowhere to be found? More about delivery confirmation… Many courier companies in Europe have already implemented a system of sending notifications to their customers whenever a parcel is ready to be delivered.
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